Terms

Guarantees
All animals will be feeding and accurately sexed if over 4 months old, unless otherwise agreed upon. We guarantee live arrival  between the temperatures of 40*F-90*F, (with appropriate heat/cool packs when needed) provided someone is there to accept the package on the first delivery attempt. If you are displeased with your purchase for any reason, please contact us within 24 hours of receiving your package and we will gladly replace the animal or refund the purchase price of your animal once we receive the animal back into our care in the same condition as it was sent, at seller discretion. Partial refund, with you keeping the animal, may also be an agreed upon option for special circumstances. DOAs must be reported immediately after receipt. Please freeze said animal. We reserve the right to request pictures of, or the body of, the deceased before replacement or refund is awarded, at seller discretion .

Deposits
We will accept a 25% deposit to hold an animal for two weeks. If after that time the animal has not been paid for in full, your deposit is forfeit, unless other arrangements have been made. 

Payments    
All fees including shipping costs must be prepaid prior shipping.
We accept all major Credit Cards  and Check cards through PayPal (We ship to a paypal verified address only!), US Postal money orders, Cashier checks and personal checks (Both are subject to bank clearance - may take up to 10 days/2 weeks). PayPal address: MPUExotics@cs.com at www.paypal.com

Shipping
All animals will be shipped in a  styrofoam lined box, unless other arrangements are made.
They can be shipped by Fed Ex, UPS, or Airborne Overnight door to door (guaranteed live arrival), for $50.00. Expensive animals can or will be shipped same day via North Western Airlines to your nearest major airport for $85. Larger/heavier boxes will cost more. 

 Some orders may be held back, if we feel it is too hot or cold to ship. Keep in mind - while it may be cold where you are, it may still be hot here and I cannot include a heat pack or ship until temps here cool down. Your package will be shipped to you as soon as weather permits. Sorry for any inconvenience  If you decide we should ship anyway, Guarantee no longer applies. We will contact you prior shipping & provide you with your tracking information.

Contact

Email - MPUExotics@cs.com

Call - 772-418-7660